Delivering a John Lewis level of service starts with carefully choosing and rigorously vetting only the best tradespeople, then backing up their labour with a full 12-month guarantee. When you choose us, you can expect your work to be carried out with skill and professional diligence.
Our 12-month guarantee is one of the longest guarantees you'll find on a trade website.
If there are any issues after your job's been completed, please notify us as soon as possible.
Our guarantee covers our work, but doesn’t cover the materials and parts that are used. If any are provided, the manufacturer’s guarantees will be given to you by your trade when they do your job.
All of our tradespeople are fully insured and accredited. You can also rest assured that every trade professional we refer to you holds the appropriate qualifications to do their job, and they’re fully compliant with any relevant legislation.
Read the details of our 12-month guarantee.
Our unique 5-step vetting process – ensures you get quality tradespeople who really know their trade, and deliver a John Lewis level of customer service on every job, big or small.